Frequently asked questions from our support
Can I place an order for packaging supplies over the phone?
Yes, absolutely. You can place an order for any of our wholesale packaging supplies by calling our Aberdeen team on 01224 770 056. Whether you need cardboard boxes, bubble wrap, pallet wrap, mailing bags, or custom printed packaging, our friendly staff are on hand to help you find the right packaging solution for your business. We also accept orders via email at sales@grampian-packaging.co.uk.
Where are your packaging warehouse and distribution facilities located?
Our packaging warehouse is located at Unit 3b Kirkton Drive, Aberdeen, AB21 0BG. As one of Aberdeen’s leading wholesale packaging suppliers, we stock a wide range of packaging materials including corrugated boxes, protective packaging, pallet wrap, tape, and food and drink packaging, all available for next day delivery across Scotland and the wider UK.
What payment methods do you accept for packaging orders?
We accept a range of payment methods to make ordering your packaging supplies as straightforward as possible. These include major credit and debit cards, bank transfer, and account-based payment for approved wholesale customers. If you’re a business placing regular bulk packaging orders, please contact our Aberdeen team to discuss setting up a trade account.
When will I receive an invoice for my packaging supplies order?
An invoice will be issued automatically once your packaging order has been confirmed and processed. For online orders through our website, you’ll receive an invoice by email shortly after checkout. For wholesale or custom packaging orders placed by phone or email, invoices are typically sent within one working day of order confirmation.
Do I need to send proofs or sample files for custom printed packaging?
Yes, if you’re ordering custom printed packaging, such as branded boxes, custom mailer boxes, printed paper bags, or custom roll stock tape, we will need your artwork files before production begins. Our packaging design team in Aberdeen can also assist with structural design and branding if you don’t have print-ready files. We recommend discussing your requirements with us early so we can provide samples and prototypes where needed.
What type of packaging do you recommend for shipping frozen fish and seafood?
For shipping frozen fish and seafood, we recommend our UPAC insulated chill boxes a robust outer corrugated cardboard carton with a thermal liner insert, designed to maintain temperatures below +5°C for up to 72 hours when used with the correct gel packs. This system is a sustainable, eco-friendly alternative to traditional polystyrene fish boxes, as the outer carton is 100% recyclable and the liner is reusable. It’s suitable for fresh fish, frozen fish, smoked salmon, shellfish, and other chilled seafood products sent by courier or pallet delivery across the UK.
Do you supply packaging for fish processors and seafood exporters in Aberdeen?
Yes, we are an established packaging supplier to fish processors, seafood exporters, aquaculture businesses, and smoked fish producers across the Aberdeen and Aberdeenshire area. We supply bulk quantities of frozen food boxes, insulated shipping boxes, vacuum pouches, polythene bags, pallet wrap, strapping, and corrugated cardboard boxes, everything a fish processing facility needs to pack, store, and despatch products safely and efficiently. Trade accounts with wholesale pricing and regular scheduled deliveries are available for high-volume customers.
Can I add my own design or branding to your packaging products?
Yes, we offer a full custom packaging service, allowing you to add your own branding, logo, and design to a wide range of packaging materials. This includes custom printed boxes, branded mailer boxes, printed paper bags, custom tape, and flexible pouches. Our Aberdeen-based design team will work with you through every step from initial consultation and structural design through to final print-ready production. Custom eco-friendly and recyclable options are also available.
I don't run a business, can I still order packaging supplies from Grampian Packaging?
Whilst we primarily operate as a wholesale packaging supplier serving businesses across Aberdeen and Scotland, individuals can still enquire about smaller orders. Some products such as cardboard moving boxes, bubble wrap, and packing tape are available in smaller quantities suitable for personal use, such as house moves or storage. Please contact our team to discuss what’s available for non-trade customers.
What is the minimum order size for wholesale packaging supplies?
Minimum order quantities vary depending on the product. Many of our standard packaging lines, including single-wall cardboard boxes, double-wall boxes, bubble wrap rolls, pallet wrap, and sealing tape, are available in small pack quantities with no strict minimum. For custom printed packaging orders, minimum runs typically start from 500 units, and a 10% discount applies on mailer box orders of 500 pieces or more. Contact our Aberdeen team for specific product minimums and bulk pricing.
How should cardboard boxes and packaging materials be stored?
To maintain the quality and structural integrity of your cardboard boxes and packaging materials, we recommend storing them in a cool, dry environment away from direct sunlight and moisture. Cardboard packaging should be kept flat and off the floor where possible to prevent warping. Pallet wrap, bubble wrap, and polythene bags should also be stored away from heat sources. Proper storage ensures your packaging supplies remain in optimal condition and ready for use.
What pallet wrapping and palletisation supplies do you offer?
We supply a comprehensive range of palletisation and pallet wrapping products, including hand pallet wrap, machine pallet wrap, pallet strapping, and wooden pallets. Our pallet wrap is available in standard and extended-core formats to suit both hand application and machine use. Whether you’re wrapping pallets for storage or long-distance transport, our pallet wrapping supplies ensure your goods stay secure throughout the supply chain. Bulk pricing is available for regular wholesale customers.
What types of cardboard boxes do you supply wholesale in Aberdeen?
We supply a comprehensive range of wholesale cardboard boxes from our Aberdeen warehouse, including single wall cardboard boxes, double wall cardboard boxes, postal boxes, wardrobe boxes, mug boxes, and moving boxes available in a wide variety of sizes. All our corrugated cardboard boxes are designed for strength and reliability, ideal for shipping, storage, and e-commerce fulfilment. We also stock second-hand surplus boxes at reduced prices for businesses looking to cut packaging costs.
Can you supply packaging for fish and chip shops and seafood takeaways in Aberdeen?
Yes, we supply food packaging for fish and chip shops, seafood takeaways, and food service businesses across Aberdeen and Scotland. Our food and drink packaging range includes greaseproof paper, food-safe bags, printed paper bags, kraft ripple cups for hot drinks, and food-safe wrapping materials. We can also supply custom printed packaging branded with your fish and chip shop’s logo, helping you create a consistent, professional brand image. Contact our Aberdeen team for wholesale pricing on catering packaging supplies.